Privacy Policy

Last updated: September 2026

Who operates this site

BigWiFi is a Canadian internet, TV, phone, and energy service provider operated by BigWiFi, Inc. and Big Energy Inc. Advertising displayed on this site (including via Google AdSense) is served under Pitch Marketing LLC-FZ, an affiliated company under common ownership with BigWiFi.

Information we collect

Simply browsing bigwifi.ca does not require you to provide any personal information, and we do not collect personal data from general visitors. We only collect information when you choose to sign up for one of our services (internet, TV, phone, energy, or Starlink) or contact us directly. This may include your name, email address, phone number, service address, and billing information needed to set up and manage your account.

How we use your information

Information collected during signup is used only to provide, bill, and support the service you requested, and to communicate with you about your account. We do not sell your personal information to third parties.

Cookies

BigWiFi does not place its own tracking, analytics, or advertising cookies on this website. We do not use cookies to identify visitors, monitor browsing activity, build user profiles, or share tracking information with third parties. If this changes in the future, we will update this policy to explain what cookies are used and why.

This site displays advertising served by Google. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this site and/or other sites on the internet. You may opt out of personalized advertising by visiting Google Ads Settings. You can find more information about how Google uses data at How Google uses information from sites or apps that use our services. Our blog at blog.bigwifi.ca is hosted on a third-party platform, which may also use cookies subject to that platform's own policies.

Data storage and deletion

If you have signed up for a service and would like a copy of your data or would like it deleted, contact us at [email protected] and we will respond promptly.

Contact us

Questions about this policy can be sent to [email protected].